Eight UT Health Science Center at Tyler employees honored for providing outstanding service to patients

Tuesday, August 4, 2009

Eight employees of The University of Texas Health Science Center at Tyler recently were honored for providing exceptional service to patients.

Seven employees have received the Patient First Award for providing outstanding customer service to UTHSCT patients.

They are Lori Bailey, patient account representative in Patient Financial Services; Darlene Bates, LVN II in the Internal Medicine Clinic; Dana Clark, certified nurse specialist for wound and ostomy patients in the Surgery Clinic; Sheldon Gilbert, RN, an inpatient nurse clinician III in Surgical Services; Kim Hazel, sleep lab supervisor in the Center for Sleep Disorders; Ruth Loden, case manager I/social worker in Case Management; and Nina Warren, a customer care associate in Central Registration.

In addition, Charles Robinson, a patient care associate in Fifth Floor Nursing, received the Outstanding Caregiver Award for providing excellent patient care.

Award-winners are chosen based upon recommendations from grateful patients and/or UTHSCT employees.

In appreciation for a job well done, each winner receives a $500 cash award. Their names also will be added to the Patient First or Outstanding Caregiver plaques located in UTHSCT’s main lobby.

The awards are funded by an endowment created by Ralph and Mary Prince to reward UTHSCT employees for providing outstanding patient care.

For 60 years, The University of Texas Health Science Center at Tyler has provided excellent patient care and cutting-edge treatments, specializing in pulmonary disease, cancer, heart disease, primary care, and the disciplines that support them. With an operating budget of more than $125 million and biomedical research funding that exceeds $10 million annually, UTHSCT has a major economic impact on East Texas. Its two medical residency programs – in family medicine and occupational medicine – provide doctors for many communities in East Texas and beyond.

NOTICE: Protected health information is subject to electronic disclosure.