Eleven UT Health Science Center at Tyler employees honored for providing outstanding service to patients

Tuesday, January 11, 2011

Eleven employees of The University of Texas Health Science Center at Tyler recently were honored for providing exceptional service to patients during the past year.

Seven employees have received the Patient First Award for providing outstanding customer service to UTHSCT patients.

They are Robert Green, a staff pharmacist in the Inpatient Pharmacy; Michele Philpot, a billing specialist in Patient Financial Services; Donna Patillo, a legal assistant in Administration; Nancy Dubre, a clinical information specialist in Information Technology; Monetta Schwartz, an applications trainer in Information Technology; Jim Post, a software systems specialist in Information Technology; and Ernestine Foreman, a human resources specialist in Human Resources.

In addition, four employees received the Outstanding Caregiver Award for providing excellent patient care. They are Gail Turner, RN, charge nurse in Same Day Services; Conrado Madulid, RN, an inpatient nurse in Fifth Floor, Nursing; Christine Powell, MD, a family medicine physician at University Health Clinic; and Theresa Hays, RN, charge nurse in 6 East.

Award-winners are chosen based upon recommendations from grateful patients and/or UTHSCT employees.

In appreciation for a job well done, each winner receives a $500 cash award. Their names also will be added to the Patient First or Outstanding Caregiver plaques located in UTHSCT’s main lobby.

The awards are funded by an endowment created by Ralph and Mary Prince to reward UTHSCT employees for providing outstanding patient care.

For 60 years, The University of Texas Health Science Center has provided excellent patient care and cutting-edge treatment, specializing in pulmonary disease, cancer, heart disease, primary care, and the disciplines that support them. UTHSCT’s annual operating budget of $125 million represents a major economic impact of over $287 million to the Northeast Texas region. In FY 2009, scientists in the Center for Biomedical Research were awarded 80 competitive grants and contracts totaling $14.6 million. As the academic medical center for Northeast Texas, its graduate medical education program – with residencies in family medicine and occupational medicine – provide doctors for many communities throughout the region and beyond.

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