Appointments, Cancellations & Rescheduling
New and established patients may call (903) 877-7200 to schedule an appointment.
When calling to schedule an appointment, please have your insurance card readily available and remember to bring your card to all appointments.
To cancel or reschedule an appointment, please call (903) 877-7000 at least 24 hours in advance, if possible. This is important for the courtesy of other patients who may be in need of urgent care.
How to contact us during business hours:
To speak with a clinic employee, please call (903) 877-7200 or (866) 227-5100 between 8:00 AM and 4:30PM, Monday through Friday.
How to contact us during weekends, holidays, and after hours:
If you need assistance outside of regular office hours or on holidays, please call (903) 877-7777. When you call, tell our operator who your UT Health Northeast doctor is. Our operator will contact your doctor or the doctor on call. Our UT Health Northeast doctor will call you back and help you.